For each of the following scenarios, select the answer choice that best describes what you would do. Once all questions are answered and submitted, final results will appear at the end of the survey.


1. You are a customer waiting in line to be served. Suddenly, someone steps in line ahead of you.
You would:

2. A friend drops in to say hello but stays too long, preventing you from finishing an important work project.
You would:

3. You suspect someone of harboring a grudge against you, but you don’t know why.
You would:

4. You bring your car to a garage for repairs and receive a written estimate. But later, when you pick up your car, you are billed for additional work and for an amount higher than the estimate.
You would:

5. You invite a good friend to your house for a dinner party, but your friend never arrives and neither calls to cancel nor to apologize.
You would:

6. You are in a discussion group at work that includes your boss. A coworker asks you a question about your work, but you don’t know the answer.
You would: